Office National Africa (Pty) Ltd are committed to protecting your privacy. This privacy policy explains how our “licensees” (defined as a Member of the Office National Africa Group which is a Marketing and Buying Group made up of stationers who are all independently owned and operated business entities) collect customer information, how they use it and what your access rights to the data are.

Registration

Our licensees ensure that your privacy is protected when browsing their website.

When you register on our licensees’ website, we need to know your name, at least one of your delivery addresses, your email address and a contact number. These are used to verify your identity, and to enable us to deliver any orders you may place with us.

Your password

Once you have registered, your personal details can only be accessed by way of a password. We suggest that you keep this password private to ensure that no one else can gain access to this information. Password protection remains your responsibility at all times.

Customer assistance

If the need arises to contact one of our licensees you might be asked certain questions that will enable them to verify you or your company’s identity. These measures are in place to help prevent possible fraudulent activity on your account.

Promotions

Once you've chosen to subscribe to our promotions at registration, we'll be sending you the current promotions or special offerings we might have from time to time.

Monitoring

We may monitor general customer behaviour patterns on the Website or the websites of our licensees to help us better tailor our offering according to your needs and wishes.

Cookies

A cookie is a small piece of information stored by your browser (for instance, internet explorer or Netscape) on your computer. The only information stored in the cookie is your email address. This is to identify returning customers and to speed-up the login process for the Website. You can choose not to set the cookie by deselecting the "remember me" check box. Do not disable cookies in the browser settings. If disabled you won't be able to register and ultimately checkout.

Third parties

The licensees will make sure that your personal information is kept strictly confidential and is not disclosed to any third party. Moreover, we will only contact you with news of our special offers and promotions once you've indicated you would like to receive our promotions at registration. However, we may release account information when we believe, in good faith, that such release is reasonably necessary to a) comply with law, b) enforce or apply the terms of any of our user agreements or c) protect our, the licensees’, our users or any other relevant third parties’ rights, property or safety.

1. The Company cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or willful misconduct of the Company, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to info@officenational.co.za .
2. THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
3. THE COMPANY SHALL IN NO INSTANCE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM THE LATE OR NON DELIVERY OF THE GOODS OR THE DELIVERY OF DEFECTIVE GOODS.
4. YOU HEREBY INDEMNIFY THE COMPANY AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE AND ANY LATE OR NON DELIVERY OF GOODS OR THE DELIVERY OF DEFECTIVE GOODS.

1. The Company may, in its sole discretion, change the Terms and Conditions or any part thereof at any time and notice of such change in the Terms and Conditions will be provided to you, either via email and/or displayed on the Website. Any such change will only apply to your use of this Website from a date after the change is displayed on the Website or emailed to you. If you use the Website after such updated or amended Terms and Conditions have been sent to you or displayed on the Website, you will be deemed to have accepted such updates or amendments.

1. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.
2. The Company may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that the Company will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time and to the extent possible.
3. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, and you fail to remedy such failure within 7 (seven) days of notice to you by us, this may (in our sole discretion) lead to a suspension of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.

1. Registered users may place orders for Goods as long as the Goods are available and have not been sold out.
2. An agreement of sale between you and the Company will come into effect upon completion of an online order summary on the Website, payment or payment authorisation being received by the Company to the satisfaction of the Company and by delivery of the Goods to you.
3. You acknowledge that stock of all Goods on offer is limited. When Goods are no longer available the Company will notify you and you will be entitled to a refund of the amount paid by you for such Goods. Whilst the Company will take all reasonable efforts to monitor stock levels, we cannot guarantee the availability of stock and we will only be liable for delivery of the Goods when the Goods are available. Should the Goods no longer be available, you shall be entitled to either be credited or refunded for any payments already made by you and we will in no instance be liable for any interest or bank charges.